(Yangon, June 28, 2024)– Following the failure of the SEA-ME-WE5 undersea cable on April 20th, which resulted in reduced data speeds for Mobile and FTTH-related internet services, MPT has taken immediate action to restore normal service. We are now pleased to announce that as of today, mobile and FTTH internet speeds have returned to normal.

To address the impact of the disruption, MPT has been actively expanding and connecting new lines continuously to ensure a comprehensive recovery. We deeply apologize for any inconvenience caused during this period and appreciate our customers’ patience and understanding.

To make up for the affected mobile customers, we offer Data benefit and please dial *2006*5# to receive such benefit which will be reflected in your service from 29th June to 7th July with SMS will be sent to customers in details on how to receive these benefits. Additionally, MPT already provided discounts to FTTH customers affected by the SEA-ME-WE5 undersea cable in June and further discounts will be announced in July.

Mr. Kazuhiko MASUDA, Co-CEO of MPT-KSGM Joint Operations, stated, “We recognize that this incident has been the most significant disruption we have experienced in the course of our operations, and we are taking this very seriously and are implementing steps to review and improve our processes to prevent such occurrences in the future. We are grateful for your patience and understanding during this challenging time.”

Thank you for choosing MPT and for your continued support. Our commitment to providing reliable and high-quality service remains unwavering, and we will continue to work diligently to maintain and enhance our network infrastructure. For more information about MPT, visit MPT official website www.mpt.com.mm and chat with MPT’s Chatbot services at MPT4U App, Viber and official Webpage or dial 106 Call Center.